Commentaires Clients

Amazing service from First Class watches. The straps arrived so quickly and were exactly as described... they are quite expensive, but that is just the price that Garmin charge, so nothing First Class could do there...

Purchased a watch from this company. Delivered on time and well packaged. It actually arrived a day earlier than quoted. I’m very pleased with the purchase, it’s not the most expensive watch but it was just what I needed for an everyday work watch.

A fantastic saving on a fantastic watch. Almost " "Too god to be true!" Very speedy delivery. Thank you so much!

Love the watch, much better looking in the metal, simple to adjust the strap, free delivery next day, looks way more expensive than cost. What's not to like?

Great service by FCW. Delivered the next day with timeslot provided. The Polar Street X is a great Smartwatch. Highly recommend.

Really pleased with the service and the quality of the item, when I placed the order I made an error that was entirely my fault but the customer service department were really supportive and friendly and more than happy to assist in rectifying my mistake, the item was delivered promptly when it said and the fact they size the watch for you is impressive - very pleased will recommend and shop again

I bought a Casio G-Shock as a gift for a colleague who was leaving. There was a problem with my postcode when ordering on the website so I rang the shop. The assistant could not have been more helpful resolved the issue with the postcode and offered delivery options I was not aware of. As my colleague was leaving the next day, I selected the fastest option. This meant that from ordering to delivery was less than 24 hrs and the watch arrived in time to be presented to my colleague at her leaving meal.
All in all I could not be more pleased with the service provided by First Class watches. It made my colleagues day that she got her watch on time. Thank you.

Garmin watch strap arrived rapid delivery service Graphite Silicone 26mm

PART Number 010-13393-07
But strap in box was an older version so had to call them but guy on phone was adamant that it was the correct strap due to the part number on the box so item has now been returned as it was not the same strap as advertised on their website

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Dear Al,

I am very sorry to hear that you have received the incorrect strap. We take this very seriously and we will be investigating accordingly.

From what I can see, the packaging matches to the strap that was ordered but the incorrect strap was in the box. Whether this is an error on our side or at Garmin is still under investigation however we will get to the bottom of it to prevent a reoccurrence of this issue.

I believe the item is in transit for refund, however if you would like us to exchange it for the correct one, we do have one in stock which is all correct. Please let us know if you wish to exchange or stick with a refund.

Once again my sincere apologies for any inconvenience caused,

Kind regards

Scott

Delighted with my new watch, arrived quickly , well packaged and works a treat. thanks

Lovely looking watch and a great price, excellent service and delivery as usual. First class watches are the best i won't go anywhere else.