Commentaires Clients

Ordered a new £420 watch and this company sent out an item with no tags, no protective films and the back of the watch covered in scratches. Clearly they tried to get away with sending out a returned item as a new item.

Disgraceful and I will never use this company again. Dreadful behaviour.

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Dear Karl Partridge,

We're extremely sorry that you received an item in this condition. I can assure you that this is far below our normal standards and should never have reached you in this condition. I can see that the item has now been returned and refunded.

I will be speaking to my members of staff in question to prevent this from occuring again. We are an authorised Seiko retailer with very high standards for our customer service.

If there is anything we can do to improve your experience, for example a significant discount on a future purchase, please do not hesitate to reply to this.

My sincere apologies for any inconvenience caused,

Kind regards

Scott

An excellent product with lots of features I will need to work through to get the most out of it!
Excellent service from First class watches

I couldn't agree more with the previous review of both this watch and the service I received. The photos of this beautiful Tissot do not do it justice, the quality and feel are top quality and it is a pleasure to wear on my wrist. I am delighted. I am also a woman and find it a perfect size and so clear to read. Thank you First Class Watches for such a fast delivery.

Easy to order online and quick delivery. Good discount on the Tissot Le Locle watch and I'm very pleased with it.

Garmin Epix pro 51mm.

Amazing watch at an amazing price. Excited to get exploring with it.

Purchase was easy and deliver was next day.

Absolutely fabulous watch, I am delighted. Service is excellent, ordered late Friday evening, Delivered Sunday lunchtime. Price exceptional. Well done First class watches, they live up to their name

Brilliant service so fast and website is easy to navigate.

I rather foolishly ordered the wrong size replacement straps for my Garmin Fenix running watch - it was delivered and as soon as I realised my error I phone and Raymond sorted out a free returns for me, The refund was in my account the following day, and I re-ordered the correct straps. I am very impressed with the deliver (and returns) speed, the prices and the customer service at First Class Watches - I would definitely recommend and will buy from them again.

Excellent price and watch

Beautiful watch, although a little overpriced (MSP) for what it is. FCW summer sale discount helped persuade me to buy. Ordered Friday morning, arrived next day.